Last updated September 2026

Terms of service

These terms cover the Garage Customs website (garagecustomsatx.com), the customer garage at /garage, and the text messages we send. By using them you agree to the terms below. We’ve written them in plain English on purpose.

Your garage account

Your account is your email address; we send a sign-in link instead of using passwords. Keep your email secure — anyone who can open the link can see your garage. You’re responsible for the accuracy of the vehicle and contact details you enter.

Quotes and approvals

A quote is our best estimate for the labor and parts described in it. Approving a quote in your garage, by text, by email or in person authorizes us to schedule the work. Parts estimates can change once we’re inside the car; we tell you before spending materially more than quoted. A deposit, where requested, holds your place in the queue and is applied to the final balance.

Photos and video

We photograph vehicles at intake and during work for our records and for your garage timeline. We also film builds for the Garage Customs YouTube channel. Tell us before work starts if you don’t want your car shown publicly and we’ll keep it off the channel.

Text messages (SMS program)

Program name: Garage Customs vehicle updates.

What we send: Transactional messages about the vehicle you have booked with us — when your quote is ready, when the car moves to a new stage of the job (in the queue, waiting on parts, on the lift, ready for pickup, delivered), and replies from the shop to your messages. We do not send marketing or promotional texts.

How you opt in: By entering your mobile number in the Book a job form on this site, in your garage, or by giving it to us at the shop. Consent to receive texts is not a condition of buying anything from us.

Message frequency: Varies with your job — typically a few messages over the course of a repair.

Cost: Message and data rates may apply according to your mobile carrier plan.

Opting out: Reply STOP to any message and we’ll stop texting you. You’ll still be able to see everything in your garage and reach us by email or phone.

Help: Reply HELP to any message, or email ayoub@garagecustomsatx.com.

Carriers are not liable for delayed or undelivered messages.

See our privacy policy for how your number is handled. In short: it is used only to contact you about your vehicle, and it is never sold or shared with third parties for their marketing.

Liability

We take care of your car as if it were ours, and we carry out work to the standard described in the quote. Our liability for any claim is limited to the amount you paid us for the work in question. We are not responsible for pre-existing damage documented at intake, or for aftermarket parts you supply.

Changes

If we change these terms we’ll update the date at the top. Questions: ayoub@garagecustomsatx.com.